Privacy Policy

This Privacy Policy explains how I collect, use, and share your information when you place an order, contact me, or otherwise use my services.

Information I collect

To fulfil your order, I may collect:

  • Name

  • Email address

  • Postal address

  • Payment details

  • Order information

You may also provide additional details for custom orders.

How I use your information

I use your information to:

  • Process and deliver your order

  • Provide customer support

  • Comply with legal and tax obligations

  • Improve my services

I may also use your information where you have given consent (e.g. mailing list), which you can withdraw at any time.

Information sharing

I only share your information when necessary:

  • Service providers (e.g. delivery companies)

  • Business transfers (if the business is sold or merged)

  • Legal requirements (to comply with laws or prevent fraud)

Data retention

I keep your information only as long as necessary to provide my services and meet legal obligations.
Typical retention period: 4 years

Your rights (EU/UK customers)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent for marketing

You can also lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/


Contact

For data protection purposes, I, Lindsey Thomas, am the data controller of your personal information.

If you have any questions or concerns, please contact me at:
lindseythomasmakes@gmail.com

Or by post:
Lindsey Thomas
22 Robinson Court
St Mary’s Path
London
N1 2RU